Understanding and Managing Behaviour | LawCPD.com.au
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Understanding and Managing Behaviour

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Course Info

CPD Points 0.5
Price
$65.00
Competency Professional Skills

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Understanding and Managing Behaviour

Video Arts is a company with 40 years experience in delivering memorable, intelligent and entertaining training.

Course Summary

Most people mirror the behaviour they see in others, which is why conflict can sometimes escalate rapidly in the workplace. This course explores the impact of behaviour on others and how to improve your communication skills through understanding body language.

Course Details

Understanding and managing your own behaviour can help you to positively impact your interactions with others. This is particularly useful for dealing with difficult people or emotionally charged situations.

This course will provide you with tips for identifying helpful behaviours and using these in your interactions to positively influence others. It will also help you to improve your communication skills through being aware of your body language and using assertiveness techniques.

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