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Overview
Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.
This course explores various aspects of claims for misleading or deceptive conduct under section 18 of the ACL. It covers a range of topics including:
- proving a claim for misleading or deceptive conduct;
- the importance of distinguishing statements of opinion and statements of fact;
- the operation of exclusion clauses, disclaimers and declarations;
- pleading a claim for misleading or deceptive conduct; and
- remedies for successful claims, focusing on claims for damages.
 The course also discusses a number of cases which show how the courts have applied section 18 and provides some practical guidance to practitioners involved in litigating such claims.Â
Last Reviewed: January 2025
Meet the expert
Sally Whiteman
Barrister
Victorian Bar
Sally Whiteman is a barrister practicing primarily within Victoria. Her main practice areas include commercial, consumer, employment, defamation, and regulatory law.Â
Reviews
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Great well presented courseThe review questions and use of flip cards was helpful in my learning.M.Tan, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
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Good Easy to follow courseThe course covered rather a vast area, but presented in small, easy to digest chunks. Review questions helping much to consolidate learning. Good course for anyone interested in Consumer Law or fraud.
A. Rahman, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD -
Very detailedProvided a lot of insight and wider scope of knowledge.K. Chow, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
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GOOD PRESENTATIONEasy to follow and instructiveG. Mcelvenny, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
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Solid CourseVery Good Content - Relevant with current case law and pertinent examples.S. Riddington, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
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A good courseExcellent use of relevant case law and demanding quizzesG. Alexander, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
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Good, challenging course with clear reference to principles that have evolved from contemporary case lawA well presented course providing valuable exercises and a quiz to assess how you have assimilated and learned from the material.
B. Saunders, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD -
Good courseVery detailed and comprehensive.
R. Keough, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD -
Excellent courseEasy to learn and recall information taught.
E. Cummings, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD -
Excellent contentVery informative and engaging.
A. Sangster Robles, SolicitorMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD -
Very practicalVery practical and informative
A. Hershowitz, BarristerMisleading or Deceptive Conduct Under the Australian Consumer Law Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.LawCPD
1
Substantive Law
Misleading or Deceptive Conduct Under the Australian Consumer Law
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