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Representing Culturally Diverse Clients

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Course Info

CPD Points 1
Price
$109.00
Competency Professional Skills

Courses by this Author

Representing Culturally Diverse Clients

Professional Skills
CPD Points: 1 Read More
Price:
$109.00

This course aims to make lawyers aware of the ways in which cultural differences can affect the lawyer-client relationship, and to provide practical techniques for lawyers to appropriately manage culturally diverse clients.

Effective Client Interviewing

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Excellence in client interviewing requires theoretical knowledge as well as experience. This course provides practical tips on building interview skills and avoiding common pitfalls.

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Author Profile

Representing Culturally Diverse Clients

Selene Mize practised law in the United States before taking up a teaching position at the Law Faculty at the University of Otago in Dunedin, New Zealand.

Course Summary

This course aims to make lawyers aware of the ways in which cultural differences can affect the lawyer-client relationship, and to provide practical techniques for lawyers to appropriately manage culturally diverse clients.

Course Details

Where a lawyer and their client come from different cultures or subcultures that differ significantly from each other, misunderstandings and conflict may result – also known as “culture clash”.  If the lawyer fails to recognise and adapt to this situation, it can have serious consequences for both the lawyer and the client.

This course focuses on practical strategies for lawyers to use when interacting with clients from cultural backgrounds which are different to their own.  These strategies include recognising and responding to cultural differences, using good communication techniques, and developing self-awareness of the influence of the lawyer’s own culture on their interactions.  The course also discusses culture more broadly, and common problems caused by culture clash.

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