Representing Culturally Diverse Clients

Professional Skills

CPD Points 1


This course aims to make lawyers aware of the ways in which cultural differences can affect the lawyer-client relationship, and to provide practical techniques for lawyers to appropriately manage culturally diverse clients.

Where a lawyer and their client come from different cultures or subcultures that differ significantly from each other, misunderstandings and conflict may result – also known as “culture clash”.  If the lawyer fails to recognise and adapt to this situation, it can have serious consequences for both the lawyer and the client.

This course focuses on practical strategies for lawyers to use when interacting with clients from cultural backgrounds which are different to their own.  These strategies include recognising and responding to cultural differences, using good communication techniques, and developing self-awareness of the influence of the lawyer’s own culture on their interactions.  The course also discusses culture more broadly, and common problems caused by culture clash.

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Last Updated: February 2022

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LawCPD author: Selene Mize

Selene Mize

Selene Mize practised law in the United States before taking up a teaching position at the Law Faculty at the University of Otago in Dunedin, New Zealand.

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What Lawyers Say

  1. 5.0/5
    Culture in legal practise
    Very informative and lots of tips for valuing cultural difference when looking after clients.
    - S. Vine, Solicitor
  2. 5.0/5
    Very Helpful
    I found this part of the course to be very helpful
  3. 5.0/5
    Very informative
    Thank you. This is a difficult subject well explained.
    - F. Lis-Booth, Solicitor