Representing Culturally Diverse Clients

Where a lawyer and their client come from different cultures or subcultures that differ significantly from each other, misunderstandings and conflict may result – also known as “culture clash”.  If the lawyer fails to recognise and adapt to this situation, it can have serious consequences for both the lawyer and the client.

This course focuses on practical strategies for lawyers to use when interacting with clients from cultural backgrounds which are different to their own.  These strategies include recognising and responding to cultural differences, using good communication techniques, and developing self-awareness of the influence of the lawyer’s own culture on their interactions.  The course also discusses culture more broadly, and common problems caused by culture clash.