1 Substantive Law

Misleading or Deceptive Conduct Under the Australian Consumer Law

LawCPD Author: Sally Whiteman
Sally Whiteman
Barrister Victorian Bar
1 CPD Point


Interactive Content
Self-Paced Completion
On-demand and on Any Device
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Claims for misleading or deceptive conduct frequently come up in litigious matters. This means it is important to understand how the key provisions work and what you can do to put your client in the best possible position – whether they are making or defending a claim.

This course explores various aspects of claims for misleading or deceptive conduct under section 18 of the ACL. It covers a range of topics including:

  • proving a claim for misleading or deceptive conduct;
  • the importance of distinguishing statements of opinion and statements of fact;
  • the operation of exclusion clauses, disclaimers and declarations;
  • pleading a claim for misleading or deceptive conduct; and
  • remedies for successful claims, focusing on claims for damages.

 The course also discusses a number of cases which show how the courts have applied section 18 and provides some practical guidance to practitioners involved in litigating such claims. 

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Last Updated: January 2024

Meet the expert

LawCPD Author: Sally Whiteman
Sally Whiteman
Barrister Victorian Bar

Sally Whiteman is a barrister practicing primarily within Victoria. Her main practice areas include commercial, consumer, employment, defamation, and regulatory law. 

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  1. 5.0/5
    Good Easy to follow course
    The course covered rather a vast area, but presented in small, easy to digest chunks. Review questions helping much to consolidate learning. Good course for anyone interested in Consumer Law or fraud.
  2. 5.0/5
    Very detailed
    Provided a lot of insight and wider scope of knowledge.
  3. 4.0/5
    Easy to follow and instructive
  4. 5.0/5
    Solid Course
    Very Good Content - Relevant with current case law and pertinent examples.
  5. 5.0/5
    A good course
    Excellent use of relevant case law and demanding quizzes
  6. 5.0/5
    Good, challenging course with clear reference to principles that have evolved from contemporary case law
    A well presented course providing valuable exercises and a quiz to assess how you have assimilated and learned from the material.
  7. 5.0/5
    Good course
    Very detailed and comprehensive.
  8. 5.0/5
    Excellent course
    Easy to learn and recall information taught.
  9. 5.0/5
    Excellent content
    Very informative and engaging.
  10. 4.0/5
    Very practical
    Very practical and informative