Features
Interactive and Video Content
Self-Paced Completion
On-demand and on Any Device
Receive Certificate of Completion
Overview
In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.
The pace of legal practice today is faster than ever before. New technologies enable rapid communication but they also introduce new challenges and risks for practitioners to navigate.
This course will equip you to effectively use a range of modern communication tools while upholding your professional obligations of confidentiality, record keeping and competence. You will learn practical strategies for identifying when to use (or not use) certain tools by assessing potential risks, benefits to you and your clients, and impact on your professional duties.
Need more than one CPD point? Save when you purchase this course as part of our One-Click CPD Compliance Packs!
Published: January 2026
Key takeaways
- Evolution of lawyer-client communications
- Understanding the risks and benefits of different communication tools
- Practical guidance on effectively using tools from voice and video to IM and AI
Meet the expert
Cathryn has over 30 years experience in the legal profession both as a lawyer in private and in-house practice and more recently in running her own successful business in training and coaching.
Reviews
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Extremely appropriate legal education.This course was readily available and easy to understand, comprehend and assimilate the information provided.C. Donovan, SolicitorDigital Diligence: Mastering Modern Legal Communication In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.LawCPD
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Very informative, straight forward advice.Whilst the content was straight forward, it is good to hear it as we all get caught up in the modern way of doing things and it can help validate our way of working to know we are doing what we are supposed to in accordance with the conduct rules.- D. Boardman, SolicitorDigital Diligence: Mastering Modern Legal Communication In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.LawCPD
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Very helpfulThe course has led me to reassess my communication with different groups of clients- D. Nelmes, SolicitorDigital Diligence: Mastering Modern Legal Communication In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.LawCPD
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HelpfulA good overview of current methods of communication and tips.R. Purcell, SolicitorDigital Diligence: Mastering Modern Legal Communication In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.LawCPD
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This is a great course with great contentThis course was well presented and easy to follow ad digest.J. Philip, SolicitorDigital Diligence: Mastering Modern Legal Communication In the fast-paced world of legal practice, effective communication is not only a professional skill but also a professional obligation. This course provides practical guidance for lawyers to mitigate risk and communicate effectively using a range of methods and tools.LawCPD
Also available in these packs
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5 One-Click CPD Compliance PackAll Lawyers (5 Point Pack)
10 One-Click CPD Compliance PackAll Lawyers (10 Point Pack)
5 One-Click CPD Compliance PackFamily Lawyers (5 Point Pack)
10 One-Click CPD Compliance PackFamily Lawyers (10 Point Pack)
10 One-Click CPD Compliance PackIn-House Counsel (10 Point Pack)
10 One-Click CPD Compliance PackEmployment Lawyers (10 Point Pack)
10 One-Click CPD Compliance PackLegal Innovators (10 Point Pack)
1 Professional SkillsDigital Diligence: Mastering Modern Legal Communication
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